Frequently Asked Questions
Everything you need to know about your Shapecurve experience.
How do I determine the right size for my Shapecurve apparel?
We recommend referring to our detailed Size Guide located on each product page. Our garments are designed for a precision fit, so we suggest measuring your waist and hips to ensure the best results.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned once the seal is broken.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
What payment methods do you accept?
Shapecurve accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How should I care for my shapewear to ensure it lasts?
To maintain the elasticity and compression of your garments, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid ironing or tumble drying.
Can I track my order once it has been shipped?
Yes, once your order departs our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress.